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Call Janet
Janet, Celya's AI phone assistant
Celya · AI phone answering · Belgium

Missing calls? She answers for you.

Celya answers the phone when you can't. She books your appointments and takes your messages. 24/7, in French and Dutch.

Call Janet, our AI receptionistCall Janet Book an intro call
  • 24/7, weekends included
  • GDPR compliant
  • She says she's an AI

Don't take our word for it: call her. An AI picks up. Our AI receptionist · +32 460 25 44 13

Founders offer: special terms for our first five businesses

Janet, by Celya
The journey of an incoming call

How it works

1
A customer calls

You're busy, closed, or already on the line.

2
Janet picks up

Within seconds, she greets the caller and understands the request.

3
She acts

Depending on the request:

AppointmentMessageAnswer
4
You get everything

Every call transcribed, summarised and filed. Urgent? You're alerted right away.

Hands at work on an engine, wrench in hand

Your hands are full. She picks up.

Receptionist

She picks up every call

No more missed calls: Janet answers within seconds and greets your customers, like a real answering service, without hold music.

Assistant

She books your appointments

Appointments are booked during the call, directly into your calendar. An urgent message? You receive it immediately.

Advisor

She answers questions

Opening hours, prices, services: she informs your customers from your information. If she doesn't know, she takes a note and passes it on.

Your numbers

What are missed calls costing you?

€6,900 a month, on your own assumptions

Worked out from your assumptions, not ours.

The three values alongside are yours. Basis: 46 working weeks a year — 52 minus the ten Belgian public holidays and an annual closure.

Stop the leak: call Janet
After every call

A clear call summary, not a scribbled Post-it

app.celya.beExample
Call summary
Marie D.AppointmentNormal
Karim B.MessageUrgent
M. PeetersAnswerNormal
CallerMarie D.
ReasonAppointment
UrgencyNormal
BookedThursday 3:20 pm
TranscriptAvailable
Calendar · Thursday
2 pm3 pm4 pm5 pm6 pm
M. Peeters2:05 pm
Marie D.3:20 pm
Karim B.5:10 pm

This isn't a calendar. It's your business, understood.

She knows your tables, your lifts, your durations. She books what is actually available, not a theoretical slot.

Example
18covers available tonight
12:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:00
Table 2p
Karim B.2 covers
M. Peeters2 covers
Table 2p
Mme Lambert2 covers
Table 4p
Marie D.4 covers
Karim B.4 covers
Table 4p
M. Peeters4 covers
Marie D.4 covers
Table 6p
Mme Lambert6 covers
Mme Lambert6 covers
3 havailable today
08:0009:0010:0011:0012:0013:0014:0015:0016:0017:00
Lift 1
Service2 h
Oil change30 min
Oil change30 min
Lift 2
Oil change30 min
Service2 h
Diagnostic bay
Diagnostic1 h
Diagnostic1 h
Diagnostic1 h
6open slots
08:0009:0010:0011:0012:0013:00
Dr Martin
Consultation20 min
Check-up45 min
Consultation20 min
Dr Dubois
Consultation20 min
Consultation20 min
Room 2
Check-up45 min
Check-up45 min
A warm restaurant interior in the evening

In the middle of service, no call is lost.

A phone answering service for your sector

Your phone rings too

Garages Garages“My car won't start, it's urgent.” Restaurants Restaurants“A table for 4 tonight, is that possible?” Medical practices Medical practices“I'd like to move my Thursday appointment.” Self-employed Self-employed“Do you also do repairs on Saturdays?”
The Celya blog

Our latest articles

A self-employed professional alone in his car at night, looking at the missed calls on his phone Self-employed

“I’ll call them back later”

The real cost of missed calls when nobody picks up for you. Read the article A reception desk in half-light, laptop and landline phone on the counter Practices

“Press 1 to book an appointment”

Why patients hang up on phone menus, and what has changed since. Read the article Restaurant dining room at night, wooden counter and warm lights Restaurants

The phone always rings at the worst moment

What we heard from Belgian restaurant owners, and who takes the reservations. Read the article A mechanic focused on an engine in a dark workshop Garages

8 in 10 garages didn’t pick up

We called dozens of Belgian garages in the middle of the day. The numbers. Read the article

All articles →

Frequently asked questions

Your questions, straight answers

How much does it cost?
Three plans: €75, €150 and €300 a month excluding VAT, for 250, 750 and 1,750 minutes of calls. Everything is on the pricing page: what each plan includes, and what happens if you go over your minutes.
Is it legal in Belgium?
Yes. Janet does one thing only: answering the calls your business receives. She says she is an AI, and your data is hosted in Europe, in line with the GDPR.
What does she sound like?
Like a person on the phone: a natural voice, a real conversation. The easiest way is to judge for yourself: call +32 460 25 44 13.
How long does setup take?
A few days. We prepare Janet with your information (opening hours, services, frequent questions), then you simply forward your calls to her. You keep your number.
Which languages does she speak?
French and Dutch. She switches from one to the other during the call. Another language? Let's talk.
What if she doesn't know the answer?
She never makes things up. If a question goes beyond her information, she takes a message, tells the caller you will call back, and passes the request on to you, flagged urgent if it is urgent.
How is this different from voicemail?
Voicemail records, and most people hang up before the beep. Janet holds a real conversation: the appointment is booked or the message taken during the call. Your customer is helped right away, and doesn't call a competitor.
Does she really book appointments?
Yes. She offers your free slots and books during the call: the appointment appears directly in your calendar.
Is my data protected?
Yes. Calls, transcripts and call summaries are hosted in Europe and remain your property. Your customers can request access or deletion at any time, as the GDPR provides.

Hear her, rather than take our word.

Call Janet, our AI receptionistCall Janet Book an intro call

Our AI receptionist · +32 460 25 44 13. She picks up in seconds.